消费者段女士在“时间廊”买了一块铁，石英手表时达，保修尚未6，但商人声称，只有“日常维护”，而不是维修记录，段小姐建议更改机的核心要求，而且还拒绝xx仍然保证。卢湾区消费者保护委员会提醒消费者，维修产品要求必须准备修理业务记录，以便维护自己的合法权益。

据了解，在卢湾区消费者保护委员会关于“时间廊的客户服务”的手表无法修复的情况下，为什么不能取代运动要求，其他6个已通知所有的维修记录不应该指望它有几个电池被替换，这不属于维修范围。专家指出，在石英表使用的高能银锌电池，新电池保持手表的准确性一年左右的距离不是问题，就不可能经常更换电池。因为“时间廊”不应给的解释来证明自己，只同意的运动，以取代段小姐。卢湾区

消费者保护委员会指出，在返回的商品修理更换责任“条”第十一期在3袋，修理两次“的一部分，仍不能使用该产品”应该是“从负责销售消费者便与产品或返回规格型号免费更换。“但是一些企业为了逃避自己的”三“义务，甚至掩盖包作为日常保养维修，即使在保修卡，是没有记录。卢湾区消费者保护委员会提醒消费者保持头脑，不论维修或保养，已要求在保修卡字左边的企业的权利，日后证据，详细记录。

Six times a watch repair business did not leave records

Miss Duan consumers in “Time Gallery” bought a piece of iron when the quartz watch Tatsu, warranty repair has not been six, but the merchants have claimed that only “routine maintenance” and not for maintenance records, for Miss Duan proposed change machine core requirements, but also a refuse treatment still warranty. Luwan District Consumer Protection Commission warned consumers repair product requirements must be ready repair business records, in order to safeguard their own legitimate rights and interests.

It is understood that when the Luwan District Consumer Protection Committee asked about the “Time Gallery” of customer service in watches circumstances beyond repair, why not replace the movement, the other six had informed all the repair records should not count which has several batteries are replaced, this does not belong to the scope of repair. Experts point out that the use of quartz watches are high-energy Ag-Zn batteries, a new battery to maintain the accuracy of watches a year or so away is not a problem, it is impossible to replace batteries frequently. Because “Time Gallery” should not give the explanation to justify itself, and only agreed to a movement to replace Miss Duan. Luwan District

Consumer Protection Committee pointed out that “part of the replacement of returned merchandise repair liability” Article XI of “period in the three bags, repair twice, still can not use the product” should be “from the sale of responsible for the consumer a free replacement with the model with the specifications of products or returns. ” But some businesses in order to evade their own “three packs of” obligations, even to conceal the repair as routine maintenance, even in the warranty card is not recorded. Luwan District Consumer Protection Committee reminded consumers to stay mind, regardless of repair or maintenance, have asked businesses in the warranty card characters left detailed records of rights to do so in future evidence. (07-11-19)